Reset User Password

Admins can reset passwords for other users when someone is locked out or returning after deactivation.

Continue → Step 2

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Step 2: Find the user

  1. Click your username in the top right.

  2. Select My Account.

  3. Click the pencil icon next to Manage Users.

  4. Find the user in the list.

Continue → Step 3

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Step 3: Reset password

  1. On the right, click the three dots.

  2. Select Reset Password.

The user receives an email with a login link and a temporary password. After they sign in with it, Ferretly prompts them to create a new password.

### Success checklist

  • [ ] Reset action completed

  • [ ] User received the email (check spam if needed)

  • [ ] User set a new password on first login

Continue → Step 4

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