Usage and Billing
Admins can see how many credits the organization has used and how many remain, review bills, and manage payment methods.
A credit is required to run a report or search on a subject. You need at least one available credit to run social media checks. Credits can be added at any time on eligible plans.
Continue → Step 2
---
Step 2: Open usage and billing
Click your username in the top right.
Select My Account.
Scroll to View Usage and Manage Billing.
Note the notice of how many credits remain.
Click the pencil icon to open credit and billing options.
From here you can:
View credits and add more
Change payment method
View and download invoices
Continue → Step 3
---
Step 3: View credits and add more
The Report Credit Utilization view shows credits used and remaining for the organization.
From this page you can add credits (pre-paid credit plans) and open billing preferences.
Continue → Step 4
---
Step 4: Change payment method and invoices
To update payment method:
Click the blue credit card icon under account and billing, or
Click Manage Billing
You can also view previous and upcoming bills from this billing flow.
### Success checklist
[ ] You can see remaining credits
[ ] Payment method is current (if you buy credits or pay invoices online)
[ ] You know how to open Stripe for invoices
Continue → Step 5
---