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Understanding the Dashboard

The Ferretly dashboard provides an overview of the social media background check including behavioral composition, word cloud, sentiment over time and a list of flagged posts.  By understanding the different components and features offered within the dashboard, users can efficiently navigate, organize, and leverage the wealth of data available. This article will cover a broad overview of how to use the dashboard and what information you can find on it.

To access the dashboard, click Dashboard in the left navigation. The button may appear as a graph icon depending on your screen size. 

By default, the dashboard will show the most recent subject’s data. Note that if you haven’t added any subjects yet, the page will be blank.

Click the dropdown in the top left of the dashboard in either to select a different subject. 

Once you select a subject, there’s a wealth of information in the different dashboard components. We’ll break each component down below. 

Subject Information

The left pane displays the subject's name, profile picture, date of the last run background check, and linked social media accounts. 

Below that you can also see the subject social media score, the number of flagged posts, and the number of posts analyzed.

Flagged Posts

The right pane shows all of the posts flagged for that subject. You can expand the flagged posts by clicking the icon in the top right corner. You can also filter the flagged posts displayed using the behavior filters. 

Behavior Summary

The top pane provides a summary of flagged posts by behavior. You can filter the flagged posts based on the type of behavior by selecting one of the behavior boxes. Clicking on a behavior box filters the flagged posts for only the behavior selected.  

Word Cloud

The word cloud visually represents the most frequently mentioned topics in the subject's posts. Larger words indicate higher frequency, and the color (green or red) indicates positive or negative sentiment respectively. Hovering over a word will magnify it.

Sentiment Over Time

The graph below the word cloud represents the average sentiment of posts over discrete intervals. A green line indicates overall positive sentiment, while a red line indicates overall  negative sentiment. Changes in the line can indicate shifts in sentiment over time.