Understanding Subject Scores

A subject score is a normalized value that reflects:

  • The proportion of flagged posts relative to posts analyzed, and

  • The average sentiment of the subject’s posts

under the report profile settings used for the check (flags, keywords, and related options).

It describes composition of analyzed activity—not a prediction of workplace behavior or organizational risk.

Continue → Step 2

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Step 2: Score range and how it appears

### Range

Subject scores run from 0 to 1000. Higher values generally mean fewer relative flags and/or more positive overall sentiment under your active settings; lower values mean the opposite. Treat the number as relative, not absolute.

### Where you see it

  • As part of subject status after a completed check

  • In subject reports (when included for the use case)

### Color coding

Scores are usually shown with a solid background:

Color (typical)

Relative band

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Dark red

Lower score

Orange

Mid-range score

Dark green

Higher score

Color is a visual aid only. Always open the underlying posts before drawing conclusions.

Continue → Step 3

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Step 3: How Ferretly calculates scores

Ferretly derives the score from analyzed social activity, including:

  • Content and detected behaviors against your flag settings

  • Sentiment of posts

  • Your flag and keyword configuration

Because the score depends on your profile settings, two organizations (or two profiles) can produce different scores for the same public activity. Changing flags or keywords and re-running (or refreshing after post-level edits) can change the score.

After you redress or edit posts, refresh reports so the score and PDF stay aligned.

Continue → Step 4

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Step 4: How to use scores responsibly

Appropriate use (when scoring is enabled for your use case)

  • Compare two or more subjects under the same report profile for a consistent, uniform view of flag and sentiment composition

  • Prioritize which subjects to review first in a large queue

  • Spot-check whether review and redress moved the composition after refresh

Not appropriate

  • Hire / no-hire or other FCRA employment decisions based on the number alone

  • Treating the score as a risk rating for the organization

  • Ignoring missing scores under FCRA as if they were “high” or “clean”

Always interpret scores in context (role, industry, volume of posts, and the specific flags you enabled). The posts remain the source of truth.

Continue → Step 5

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