Understanding Posts

The Posts page shows social media posts related to a subject. Use it after a check finishes to review content, adjust flags, change sentiment, tag items, and prepare for redress and reporting.

Click Posts in the left navigation (or the grid icon on a narrow screen).

By default, posts appear newest first. To switch subjects, use the dropdown or type a partial name in the field at the top left.

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Step 2: How a post card is organized

Each post appears as a card that mirrors the content as it appeared on the platform.

Element

Where it appears

What it means

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Platform icon

Top right

Which network the post came from. Click the icon for more post actions.

Social media handle

Top left

The subject’s username on that platform.

Date

Bottom left

When the post was created.

Post type

Next to the date

Original post, reply, share, like, and similar. Nothing next to the date means an original post. See Post Types.

Sentiment indicator

Bottom right

Positive, neutral, or negative emoji. See Understanding Sentiment Indicators.

Flag icon

Bottom right

The post met your flag criteria. You can adjust post flags if needed.

Tags

On the card

Optional labels you add to organize and find posts. Tags are internal only.

If a post includes video, a play control appears in the center. If it has multiple images, open the gallery control to move through them.

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Step 3: Filter and find posts

Use the slider icon next to the subject name to filter by content type or time period. You can also filter by word or phrase and use tags to group related posts.

For a full walkthrough, see Find a Post and Tag a Post.

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Step 4: Actions you can take on posts

From the Posts page you can:

Related concepts: